Before purchasing a natural crystal bracelet, please follow the steps below to measure your wrist size, compare bead diameters, and understand the variations in natural minerals and daily care methods. The size, inventory, adjustability, and actual condition of each bracelet are subject to the information provided on the product page.
How to Measure Your Wrist
Use a soft tape measure to wrap snugly around the narrowest part of your wrist. Do not add any extra length. If you don't have a soft tape measure, you can use a strip of paper to wrap around your wrist, mark the overlapping point, and then measure the length of the paper strip with a ruler. Please note your actual wrist circumference (in cm); if the product page offers a resizing service, you can submit your size during checkout according to the page instructions.
How to Choose Bead Diameter
Smaller bead diameters appear more delicate, while larger bead diameters have a stronger presence. In addition to bead diameter, please also check the photos of the bracelet on a wrist, the number of beads, wrist size, and the overall proportion of the design. For products with multiple bead diameters, prices, inventory, and corresponding images should be displayed separately in the options. Please double-check your selected style before purchasing.
Do Natural Minerals Vary?
Natural minerals may have stone patterns, cotton-like inclusions, mineral deficiencies, coexisting minerals, color banding, and color variations; the texture and luster of each bead may also differ. These natural characteristics are not considered damage during shipping. The product page will try its best to present the main characteristics with actual product photos and descriptions. Please examine them carefully before purchasing.
Size Adjustment
Some styles can be downsized depending on the actual situation, but not all designs are applicable. Whether it can be adjusted, the method for submitting wrist size, and the deadline for requests are subject to the latest instructions on the individual product page; if the page information is insufficient, please contact us for confirmation before placing an order.
Shipping and Fees
Deliverable regions, shipping fees, delivery arrangements, and applicable conditions are subject to the latest information on the checkout screen and the Shipping Policy. Before making the final payment, please verify the recipient region, shipping method, and final cost.
Daily Care
Avoid prolonged contact with perfumes, detergents, seawater, and high temperatures; remove the bracelet before exercising, showering, or sleeping. When not wearing it, store it separately in a soft pouch to prevent the beads from rubbing against metal accessories. If the elastic cord becomes loose or worn, stop wearing it and inquire about repair arrangements.
Returns, Exchanges, and Contact
The return and exchange period, applicable conditions, return shipping costs, refund timeline, and arrangements for re-strung items are subject to the official Refund Policy. If you receive an incorrect item, shipping damage, or if the product significantly deviates from the description, please keep the packaging and product photos, and provide your order number and a description of the issue through the Contact Us page.